iPhone stolen in Ireland: who to call
Take a breath, and ask someone to help if you can. We read each number below on an official page on 3 November 2026. Where it's a regulator's or government page rather than the company's own, the note says so. Numbers change, so if one doesn't work, use the official page beside it. Numbers that only work from your own network's phone won't help until you have a SIM again, so look for another way to reach them. Call costs vary.
First steps
- Mark your iPhone as lost at icloud.com/find. Here's the full plan.
- Block your SIM with your network, so nobody else can receive your login codes. Ask how to get your own codes or a replacement SIM.
- Call your banks and e-wallets, and ask them to protect your accounts.
- Report it to the police and ask about blocking the phone.
Emergency numbers
| Who | What to do |
|---|---|
| Gardaí (police), ambulance and fireCall if there is danger to life, a crime in progress, or a thief still nearby | 112 999 The Garda page says to call 112 or 999 in an emergency. A phone theft that has already happened is not usually an emergency, so see the police section below. Official page |
Mobile networks
| Who | What to do |
|---|---|
| VodafoneReport your phone lost or stolen, so the SIM and the phone are blocked | 1907 from a Vodafone mobile (bill pay customers) 1747 from a mobile (pay as you go customers) 1800 225588 from any other phone Vodafone's insurance page gives 1907 and 1800 225588 as the numbers to block the device and SIM, and its code of practice page gives 1907 and 1747. The pages do not list hours for these lines. Quote your IMEI, and Vodafone can put a handset bar on it. Once your account is barred, calls can't be made from your account until you get a new SIM. 1747 and the IMEI bar come from Vodafone's code of practice, vodafone.ie/support/code. Official page |
| ThreeSuspend your SIM | 1913 This comes from Three's phone insurance page, which says to call 1913 to suspend your SIM within 48 hours of the loss or theft. It does not say whether 1913 works from other networks' phones or from abroad, or its hours. Three's lost or stolen phone help page says its Messaging Team, reached through a link on that page, can suspend your account and blacklist your device. That page shows no number. Official page |
| Three (customer care)Reach customer care | 1913 (freephone) +353 83 333 3333 Three's contact page lists these for Care. It also lists a sales line, followed by hours of Monday to Friday 9am to 6pm and Saturday 9am to 5pm, and the page does not make clear if those hours are for Care. It does not say which number to use from abroad or from other networks. Live chat is 7am to midnight, every day. The page does not mention lost phones. Official page |
| eirReach customer care to ask for your SIM to be blocked | 1901 from Ireland (bill pay) 1747 from Ireland (prepay) +353 1 766 2599 from abroad (bill pay) +353 1 766 2037 from abroad (prepay) These are eir's general customer care numbers, so ask for the SIM and the phone to be blocked. The page says to call after 9am and does not give closing times. It does not mention lost or stolen phones. Official page |
Banks
| Who | What to do |
|---|---|
| Bank of IrelandReport a lost or stolen card, or a lost or stolen phone used for banking | 1800 946 764 (freephone, from Ireland) +353 56 775 7007 (from elsewhere, not freephone) Hours: 24 hours, every day The bank asks you to report a lost or stolen phone too, if you use it for banking or as a digital wallet with Google Pay or Apple Pay. If it is lost or stolen, report it, because you may be liable for losses before you report it. The bank's pages give different freephone numbers for Great Britain, so use your card or app for those. Official page |
| AIBReport a lost or stolen card | 1800 24 22 27 (select option 1 for Lost & Stolen) +353 1 771 5639 from outside Ireland Hours: 24 hours, every day This is AIB's Card Services team. The page says you can also report a card in the AIB app or Internet Banking. It does not mention lost phones. Official page |
| PTSBReport a lost or stolen Visa Debit Card | 1800 687 687 +353 (1) 212 4290 from abroad Hours: 24 hours, every day PTSB says to use the PTSB App or Open24 Online Banking if you can. Your network provider may charge for the call from abroad. A replacement lost or stolen Visa Debit Card costs €5.00. The page does not mention lost phones. Official page |
E-wallets and payment apps
| Who | What to do |
|---|---|
| RevolutSecure your account after losing your phone | Use their official help page. Revolut's help page has a link to report a lost device, which asks for a selfie on another phone. It then logs you out of linked devices, freezes your cards and changes your passcode. It gives no phone number, only [email protected]. This is Revolut's United Kingdom page, so the Irish steps may differ. Official page |
Report it to the police
If nobody is in danger, report the theft to your local Garda station, or to any station. The Gardaí say to report a stolen phone and to contact your service provider straight away, so the phone's IMEI can be blocked. You can find your IMEI by dialling *#06# on a working phone. Give it to the Gardaí if you have it. There is also an online theft form for property worth up to €1,000, and the Gardaí verify each one. We did not find a general non-emergency number for the Gardaí on the pages we read, only each station's own number in the Garda Station Directory.
| Who | What to do |
|---|---|
| Report a theft at a Garda stationReport a non-emergency crime in person | Use their official help page. Go to your local or any Garda station. The Garda page does not give station opening hours. Look up local numbers in the Garda Station Directory. Official page |
| Online theft declarationDeclare the theft of property up to €1,000 online | Use their official help page. The form is for theft in Ireland of property worth no more than €1,000. A Garda verifies each declaration. The form page does not say whether you get a crime reference number. Official page |
Block the phone
We found no service you can use yourself to block a stolen phone in Ireland. The Gardaí say to ask your service provider to block the IMEI so that the phone can't be used. Vodafone says its handset bar stops the phone working on any mobile network in Ireland, but we could not read how the other networks do this, so ask yours. Blocking the SIM and blocking the phone are separate requests, so ask for both.
Report fraud or identity theft
We did not find a single Irish service on an official page that cancels all your cards at once or freezes your credit. Call each bank and card company, and tell the Gardaí if someone has used your accounts.
Not checked yet
We couldn't read these on an official page, so we don't list numbers for them. Check with them directly.
Please don't
- Don't remove the iPhone from Find My. That takes off Activation Lock.
- Don't go after the phone yourself. If Find My shows where it is, tell the police.
- Don't trust a message saying your iPhone was found. Here's how that scam works.
How FirstHour helps
Plan B gets you ready before anything happens. FirstHour's built-in provider lists cover the Philippines and the US for now. In Ireland, you get the general first-hour steps, and you can add your own providers and numbers. Send your plan to someone you trust or print it. FirstHour can't lock your accounts or find your phone for you.