iPhone stolen in Argentina: who to call
Take a breath, and ask someone to help if you can. We read each number below on an official page on 3 November 2026. Where it's a regulator's or government page rather than the company's own, the note says so. Numbers change, so if one doesn't work, use the official page beside it. Numbers that only work from your own network's phone won't help until you have a SIM again, so look for another way to reach them. Call costs vary.
First steps
- Mark your iPhone as lost at icloud.com/find. Here's the full plan.
- Block your SIM with your network, so nobody else can receive your login codes. Ask how to get your own codes or a replacement SIM.
- Call your banks and e-wallets, and ask them to protect your accounts.
- Report it to the police and ask about blocking the phone.
Emergency numbers
| Who | What to do |
|---|---|
| National emergency lineCall for the police or other urgent help | 911 The government page calls this the national emergency centre. On the same page, fire is 100, civil defence is 103 and medical emergencies (SAME) is 107. The page does not say that 911 works in every province. Official page |
Mobile networks
| Who | What to do |
|---|---|
| MovistarBlock your line | *611 from a Movistar phone 0800-321-0611 from a landline *910 from another company's mobile +54-9-11-5321-4212 from abroad Movistar's page tells you to block your line using the numbers above. It does not say Movistar also blocks the phone's IMEI, so ask for that, or use *910 (see 'Block the phone'). You can get a new SIM at a Movistar store, or an eSIM through the Mi Movistar app (Cuenta, Ver todos los servicios, Línea Móvil, Pedido de eSIM). The page gives no hours. Official page |
| PersonalCancel your line and block your phone | *111 from another Personal phone *910 from a phone of any company 0800-444-0800 from any phone, landline or mobile +54-11-5100-9290 from abroad Personal's page says the phone system guides you through the steps. You then go to a Personal store to get a new chip, and only the line's holder can do this, with their DNI. Monthly plans keep being charged. It says you can try to find and erase the phone first, from Google or iCloud on a computer. The page gives no hours. Official page |
Banks
| Who | What to do |
|---|---|
| Banco MacroReport a lost or stolen debit card | 0810-555-2355, option 2 (lost or stolen debit card) (54 11) 4320 2500 (Banelco debit cards, reverse-charge call) 0810 555 7353 for general help from anywhere in Argentina (24 hours, every day) (54 11) 5371 4500 from abroad These come from the bank's travel advice page, which has no date, so check them against your card or banking app. The first and second numbers are in its sections on debit cards and useful phones. Those sections are folded on the page, so you have to open them. We found no Macro page about a stolen phone. Official page |
| Banco GaliciaReport a lost or stolen card from inside Argentina | 0810 444 6500, option 2 (lost or stolen card) 0800 888 4254 (general phone line, not listed for lost cards) WhatsApp +54 9 11 4439 8558 (questions about cards and accounts, not listed for lost cards) Hours: The page says the card line is open 24 hours, every day. For the phone line, a bank officer answers Monday to Friday, 8 to 18 h, and scam reports are taken 24 hours every day. If you are abroad, the page lists reverse-charge lines for American Express, Visa and Mastercard. Check them on the page. It also gives +54 9 11 6329 6500 for calling the bank from abroad. Official page |
| Banco Santander ArgentinaReport a scam or an operation you don't recognise after a phone theft | 0-800-666-0330 Hours: Every day, 24 hours This is Santander's line for reporting phone and digital scams. Its page says to call it if you can't change your Online Banking password, or if you see an operation you don't recognise. The page doesn't give a number for blocking cards. Official page |
E-wallets and payment apps
| Who | What to do |
|---|---|
| UaláFreeze your card, and get help with your account | Use their official help page. Ualá has no phone number on this page. In the app, you can freeze your card at once. You can chat with them from the app if you can sign in from a device you trust. Otherwise write to [email protected], or, if you can't get into your account, to [email protected]. Official page |
| Mercado PagoAsk for help with your account after a theft | Use their official help page. The page has no phone number. It says to tell them what happened so they can check your account and take security steps, through a form or assistant on the page. We did not use it. Official page |
Report it to the police
If you are in danger, call 911. Otherwise, the prosecutors' office (Ministerio Público Fiscal) says to report the theft to your phone company and also to a police station (comisaría), a prosecutor's office or a court. ENACOM says phone companies are obliged to block reported phones. The pages we read name *910 and your phone company as the ways to report. We did not find an official page on how to report online, so ask at the police station. Keep your report number, because your phone company may ask for it if you later recover the phone.
| Who | What to do |
|---|---|
| Prosecutors' advice on stolen phonesWhere to report a stolen phone | Use their official help page. The page says to report to the phone company and also to the police station, prosecutor's office or court, whether you are on a prepaid or a postpaid plan. It says the IMEI is a 15-digit code, and that you can see it by dialling *#06# on a working phone. This advice was published in 2016. Official page |
Block the phone
Argentina has a shared block system for stolen phones, run through the telecoms regulator, ENACOM. The government says you can call *910 from any phone to suspend the line (the government page calls it 'dar de baja', but ENACOM says the line stays suspended until you ask your company for a new SIM) and block the phone. It works for any phone company and any plan. The block applies to the last phone linked to the line you report. A blocked phone can't carry calls or data on any national or international network, and the line stays suspended until you ask your company for a new SIM. ENACOM's page says prepaid users must register at *234# to keep their number. If you recover the phone, your company may ask for the report number or to see you in person. We did not find the cost of *910 or its hours on the pages we read.
| Who | What to do |
|---|---|
| *910: report a lost or stolen phoneCancel your line and block your phone | *910 from any phone ENACOM's page says to call *910 from any phone, to have the phone blocked, and that you can also report through your phone company. It says the phone is blocked on all mobile networks, and the line stays suspended until you ask your company for a new SIM. ENACOM's own helpline is 0-800-333-3344, for questions only, Monday to Friday, 9am to 2pm. Official page |
| Government page on *910What the government says about *910 | *910 from any phone The page says one call from any phone cancels the line and blocks the phone, for any company and plan. It does not say whether the call is free or when it answers. Official page |
Report fraud or identity theft
We did not find a single Argentine service on an official page that cancels all your cards at once or freezes your credit. Call each bank and card company, and tell the police if someone has used your accounts.
Not checked yet
We couldn't read these on an official page, so we don't list numbers for them. Check with them directly.
Please don't
- Don't remove the iPhone from Find My. That takes off Activation Lock.
- Don't go after the phone yourself. If Find My shows where it is, tell the police.
- Don't trust a message saying your iPhone was found. Here's how that scam works.
How FirstHour helps
Plan B gets you ready before anything happens. FirstHour's built-in provider lists cover the Philippines and the US for now. In Argentina, you get the general first-hour steps, and you can add your own providers and numbers. Send your plan to someone you trust or print it. FirstHour can't lock your accounts or find your phone for you.